Sr. Project Manager – Digital Transformation (Hospitality Industry)
Manage end-to-end digital transformation projects for leading hospitality brands
Syracuse, NY (Hybrid)
6 Months
Contract, C2C & W2
Short-Term
DOE
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Job Description
Posted On:
Opportunity
We are seeking a seasoned Project Manager to lead a transformative digital initiative for our client in the hospitality industry. The ideal candidate will have a proven track record of managing large-scale digital transformation projects, working with cross-functional teams, and driving innovation to enhance customer experiences and operational efficiency.
Key Responsibilities
- Project Planning & Execution: Develop, manage, and execute the digital transformation roadmap, ensuring alignment with the client's strategic objectives.
- Stakeholder Management: Collaborate with senior leadership, IT teams, and external vendors to define project goals, deliverables, and timelines.
- Team Coordination: Lead cross-functional teams across marketing, operations, IT, and customer service to implement digital solutions.
- Risk Management: Identify project risks, develop mitigation plans, and ensure successful resolution of issues.
- Digital Solutions Implementation: Oversee the deployment of technologies such as mobile apps, cloud platforms, UX design, and AI-driven tools to improve customer engagement/loyalty and stream line operations.
- Performance Tracking: Establish KPIs and track project progress, reporting regularly to stakeholders and recommending adjustments as needed.
Key Requirements
- Bachelor’s degree in business, InformationTechnology, or a related field (Master’s preferred).
- 5+ years of project management experience,with a focus on digital transformation initiatives.
- Hospitality industry experience is highlydesirable.
- Strong knowledge of digital tools andtechnologies, including cloud platforms, and mobile solutions.
- Expertise in Agile, Scrum, or other projectmanagement methodologies.
- Exceptional leadership, organizational, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- PMP, PRINCE2, or similar certification is a plus.
Personal Traits
- Agile, goal-oriented andperformance-driven.
- Passionfor user experience.
- Ability to build and maintain strong professional relationships.
- Highly analytical with a knack for understanding client needs and market dynamics.
Transform Your Business with Microagility
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