Written By Jennifer Walkup
Published date May 25′ 2018


Technical skills of an IT professional will take them to great heights, but soft skills are often even more vital in ensuring a successful IT career. Soft skills are high in demand, even in today’s world where technical skills are a must.

Soft skills include things such as the ability to communicate well, tackle conflicts, and work well as good team player/member. These skills are instrumental for success.

Individuals who have a combination of technical and soft skills are among the most valued and sought-after employees. Their unique combination of skills often puts them in a better position to comprehend and lead.

The following soft skills are important for IT professionals to master to ensure ultimate career success.


1. Communication

Presenting thoughts, ideas and vision is a basic but important soft skill. Along with communicating your own thoughts, successful professionals will also be able to understand what others are conveying as well. Without strong communication skills, associations can’t run effectively. This is true in presentations, e-mails, or even in conversation. The ability to share data precisely and without jargon will help an IT professional succeed.


2. Self-Awareness

Self-Awareness is difficult to teach, but there are approaches to ensure it’s done well. In business circumstances, feedback is available through casual meetings with managers and formal job performance reviews. Approaching a trusted colleague for insight on your performance is a great strategy, and will help you find out about your best qualities, shortcomings, and how you’re seen by others.


3. Leadership

Regardless of your job level, you will regularly be tasked to deal with a specific project or group. This may be a long-term or short-term assignment, depending on the circumstances.

Being a project manager requires a specific skillset such as, the ability to assign tasks and to remain vigilant on project objectives. IT professionals are often associated with vendor management as well. A successful professional will be able to communicate well with vendors to guarantee your organization’s needs are being met effectively.


4. Listening

Along with being able to communicate their own thoughts well, IT experts also need to effectively listen to others. A professional must listen closely to customer or manager needs and be able to turn what they hear into action to deliver on their requests. A successful professional does not hesitate to seek clarifications or ask questions in such circumstances.


5. Mentoring

IT experts frequently end up teaching skills in a variety of circumstances such as to managers, new representatives, or even clients. Businesses welcome a professional who can effectively walk someone through a specialized.


6. Negotiation

Regardless of position, IT professional should possess at least some aptitude for negotiation. This could be useful in various capacities such as contributing to hiring choices, to working together with vendors or contractual workers, to pitching plans and ideas. The ability to negotiate terms and agreements that fulfil the needs of all involved is a specific and subtle skill that can help IT professionals emerge above their peers, particularly when aiming for a management position.


7. Teamwork

IT projects are typically team tasks, rather than done by a single individual. Because of this, effective teamwork is an essential skill for IT professionals. It is important to be able to communicate ideas to other team members and to listen to their ideas as well. This will ensure reaching the best solutions as a team to handle the project at hand.


8. Creativity

Successful IT professionals are often planning for the future, anticipating and developing solutions for possible problems that might occur. This type of imaginative thinking requires them to think ahead for ways to solve problems in a creative way. Therefore, employers seek out professionals who are able to think outside the box and tackle problems using unique techniques.


Importance of Soft Skills in IT Industry

Now that you have a good handle on which soft skills matter most, you might be asking yourself why such skills are important? We explore the top three reasons below.


2. More Job Interviews

Good soft skills tend to lead to good business relationships. These relationships will likely lead to increased opportunities for job interviews, whether it’s through internal hiring or through an IT consulting agency.


2. Technical Skills Become Redundant

Soft skills are beneficial for another reason too. While technical skills develop and progress with passage of time, soft skills might be what land you the job. Thinking that specific technical skills might land or secure your job is not a viewpoint you should take. Because new technologies are constantly introduced, so are new technical skills needed to handle them. Soft skills are evergreen and can can open many doors and opportunities.


3. Hiring Managers Prefer Soft Skills

When it comes to the hiring process, hiring managers prefer effective soft skills. Since soft skills can’t be taught, but can be improved with experience, displaying even a basic command of such skills can lead to an effective interview. These skills show a hiring manager that a professional has relational, relationship-building, and teamwork aptitude.

These skills are more essential than ever as organizations tackle new approaches to help them stay aggressive and be profitable. A professional with effective soft skills will not only land the job and be successful in their career, but will also make the companies at which they work successful as well.